In order to work with a workspace, the so-called Amazon Workspace Client is required. The workspace client must be downloaded and installed.
The download can be found here:
Download the Workspace Client for Windows
Install the Workspce Client and register it.You will receive the registration code from MuM.Firewall settings for access to your personal workspace The Amazon WorkSpaces client uses certain communication ports in your firewall to connect to your personal workspace. The ports required for communication are automatically unblocked by installing the Amazon WorkSpaces client Ports. In some cases, however, error messages may still be displayed and the connection may not be established. If you receive an error message that the communication via TCP could not be established, please enable the following ports in your firewall – each as incoming and outgoing rule: TCP ports 443 and 4172 and the open UDP port 4172 (depending on the firewall settings, you may need the support of your IT department) Translated with www.DeepL.com/Translator (free version)
This allows you to check that the workspace is working properly:
If everything is in the green area, you can start the workspace.
Start the Workspace Client and log in with the workspace user name and password:Username and password can be obtained from MuM.
Example of a workspace after login:
You can change the password of your workspace by proceeding as follows:
- Starting the Workspace Client
- Click on Forgot your password?
In the next window, enter the user name (name of the workspace) and in the lower field the displayed characters:
After pressing the Recover password button, an email will be sent.
You will receive an email with further instructions. Go back to the login page.The email will only be delivered to the address that the Workspace Administrator of MuM has defined for the workspace.
The email contains a link to change the password:
This can be used to reset the password. Enter a new password here.
Please observe the password policy:Tip: passwords must not contain the name of the workspace!
After clicking the Reset password button, you will receive a success message in the browser:
As final confirmation a final email will be sent:Again, the email is only delivered to the address that the workspace administrator of MuM has defined for the workspace.